Dear UTD Backers,
We have a very important request to make:
Illegal uploading of our anime contents has become a major issue for not only us, but with our partner EXIT TUNES who will now be taking over the Under the Dog project.
Our creators dedicated themselves into making this work. So unless our intellectual property and its copyrights are treated with respect and properly dealt with, we cannot hope for the slightest of possibility of making the sequels for Under the Dog.
Therefore, we do not allow any uploading, streaming or distribution of Under the Dog on the internet without securing prior permission from us, the copyright holders.
We thank you and ask for your understanding and cooperation in this matter.
We expect to finish shipping them all by this weekend. So we ask for everyone’s patience just a bit more!
As for the PayPal refund issue, it is not yet resolved for the following reasons:
– In order to prevent money laundering and illegal use of accounts, PayPal uses computerized automatic account management system. This means that it is not possible to loosen the security for our single account, and PayPal staff do not know either how the system works (such as amount of money or number of transfers) when it decides to lock an account.
– And for that same reason, PayPal does not know how or when the unlocking of an account occurs.
We have already submitted our proof of identification that was requested by PayPal, as well as explained our usage and plan/schedule of how to use our account. However, they have noted it’s all controlled by their computer system, so they do not have a solution.
We will keep working hard to resolve the situation and report our progress to our backers.